Retail POS Hardware Compatibility Guide: Optimize Your Setup

Retail POS systems are versatile tools, designed to operate across diverse setups and operating systems. They are built for compatibility with numerous browsers and a wide array of peripheral hardware. This guide will help you identify the hardware supported when using Retail POS on desktop or iPad, ensuring seamless operation and optimal performance for your retail business.

Purchasing Compatible Hardware

Lightspeed offers a convenient way to purchase supported hardware directly through our online stores. These stores are tailored to specific regions and stock items rigorously tested and verified by Lightspeed for compatibility. While you have the option to purchase hardware from other sources, we strongly recommend selecting the supported models detailed in this article to guarantee seamless integration and avoid potential compatibility issues.

Here are the Lightspeed Stores for different regions:

Please note that Lightspeed provides support exclusively for the hardware listed in this article. For hardware not included in our supported list, please consult the hardware manufacturer directly for setup and configuration assistance.

Understanding Operating Systems and Device Compatibility

Retail POS exhibits broad compatibility, working seamlessly with Apple’s macOS and iOS, as well as Microsoft’s Windows operating systems. To ensure optimal functionality, Retail POS requires the use of up-to-date web browsers such as Google Chrome or Mozilla Firefox. For iPad users utilizing the Retail POS app, iOS 14.5 or higher is necessary to maintain access to the latest updates from the App Store.

Retail POS and its compatible hardware can be utilized across a spectrum of devices, each catering to different operational needs:

Desktop: Typically a computer running macOS or Windows, best suited for administrative tasks and comprehensive POS management.
iPad: An Apple tablet, ideal for mobile POS registers and tasks requiring flexibility within your retail space.
Mobile device: Internet-enabled phones capable of running Retail POS apps, offering on-the-go access and management.

To maximize performance and security, it is crucial to keep your operating system and web browser updated to their latest versions.

Connection Types for Retail Hardware

The type of hardware you choose to integrate with your Retail POS system will depend on your specific business requirements and setup. Understanding the different connection types is essential for ensuring proper hardware integration:

W/LAN: Wired (Ethernet/LAN cable) or wireless (WLAN) connections offer reliability and speed, making them ideal for stable POS environments.
USB: A wired connection using a USB cable, designed for direct, one-to-one device connections.
Wi-Fi: Wireless connectivity providing extended range, suitable for devices needing mobility but potentially less stable than wired connections.
Bluetooth: Wireless connection with a limited range, best for short-distance connections but may be susceptible to interference.

Availability of certain hardware may vary by region. Devices with regional limitations will be marked with a country tag, such as USA .

Barcode Scanners for Efficient Inventory Management

Barcode scanners are critical for streamlining the checkout process and managing inventory efficiently. Retail POS supports a range of barcode scanners to suit different needs.

Honeywell Voyager 1200G

Device: Desktop
Connection: USB
Setting up a Honeywell Voyager barcode scanner

Honeywell Voyager 1202G

Device: Desktop
Connection: USB
Setting up a Honeywell Voyager barcode scanner

Honeywell Voyager 1250G

Device: Desktop
Connection: USB
Setting up a Honeywell Voyager barcode scanner

Socket Mobile 7Ci, 7Di, 7Pi, 7Qi, 7Xi Series

Device: Desktop, iPad
Connection: Bluetooth
Models:
- 7Ci, 7Di: 1D barcode scanning
- 7Pi, 7Qi, 7Xi: 1D and 2D barcode scanning
Setting up a Socket Mobile Series 7 barcode scanner

Socket Mobile S700, S730, S740 Series

Device: Desktop, iPad
Connection: Bluetooth
Models:
- S700, S730: 1D barcode scanning
- S740: 1D and 2D barcode scanning
Setting up a Socket Mobile S700/D700 Series barcode scanner

Socket Mobile D700, D730, D740 Series

Device: Desktop, iPad
Connection: Bluetooth
Models:
- D700, D730: 1D barcode scanning
- D740: 1D and 2D barcode scanning
Setting up a Socket Mobile S700/D700 Series barcode scanner

Zebra DS2208

Device: Desktop
Connection: USB
Setting up a Zebra DS2200 Series barcode scanner

Zebra DS2278

Device: Desktop
Connection: USB
Setting up a Zebra DS2200 Series barcode scanner

Zebra CS4070

Device: iPad
Connection: Bluetooth
Features: 1D and 2D barcode scanning
Setting up the Zebra CS4070 barcode scanner

Zebra CS6080

Device: iPad
Connection: Bluetooth
Features: 1D and 2D barcode scanning
Setting up the Zebra CS6080 barcode scanner

Receipt Printers for Transaction Processing

Reliable receipt printers are essential for completing transactions and providing customers with purchase records. Retail POS supports the following receipt printers, often via Lightspeed Hub for desktop connections.

Epson TM-m30 Series

Device: Desktop, iPad (LAN)
Connection: USB, LAN
Models: TM-m30, TM-m30II-NT, TM-m30III
Setting up the TM-m30/TM-m30II-NT/TM-m30III

Epson TM-m30II-NT

Device: Desktop, iPad
Connection: USB, LAN
Setting up the TM-m30/TM-m30II-NT/TM-m30III

Epson TM-m30III

Device: Desktop
Connection: USB, LAN
Setting up the TM-m30/TM-m30II-NT/TM-m30III

Epson TM-T88V

Device: Desktop
Connection: USB
Setting up the Epson TM-T88V/T88VI USB

Epson TM-T88VI

Device: Desktop, iPad (LAN)
Connection: USB, LAN
Setting up the Epson TM-T88V/T88VI USB / LAN

Epson TM-m10

Device: iPad
Connection: LAN, Bluetooth
Setting up your receipt printer with LAN / Bluetooth connection

Star TSP100 Series

Device: Desktop, iPad (LAN)
Connection: USB, LAN
Models: Star TSP100, TSP100III, TSP143IV
Setting up your Star receipt printer

Star TSP100III

Device: Desktop, iPad
Connection: USB, W/LAN, Bluetooth (iPad)
Setting up your Star receipt printer

Star TSP143IV

Device: Desktop, iPad (LAN)
Connection: USB, LAN
Setting up your Star receipt printer

Star mC-Print3

Device: Desktop, iPad
Connection: USB, LAN
Setting up your Star receipt printer

Star mPOP

Device: iPad
Connection: Bluetooth
Setting up your Star receipt printer

AirPrint Compatible Printers

For added flexibility, the Retail POS app supports printing receipts and reports to any full-page desktop printer compatible with AirPrint. Refer to Apple Support for a comprehensive list of AirPrint printers.

Cash Drawers for Secure Cash Management

Cash drawers are essential for businesses handling cash transactions, providing secure storage and organized cash management.

APG Vasario VB320 Series

Dimensions: 16″ x 16″ x 4.33″ (VB320-BL1616 / AW1616), 16″ x 18″ x 4.33″ (VB320-BL1618), 19″ x 15″ x 4.33″ (VB320-BL1915), 14″ x 16″ x 4″ (VP320-BL1416), 13″ x 13″ x 3.93″ (VB320-BL1313-B27)
Models: VB320-BL1616 / AW1616, VB320-BL1618, VB320-BL1915, VP320-BL1416, VB320-BL1313-B27
Setting up a cash drawer

APG Vasario T320-BL1616-U6

Dimensions: 16″ x 16″ x 4.33″
Region: Canada
Setting up a cash drawer

Star Micronics CD3-1616BKC48-S2

Dimensions: 16″ x 16″ x 4.4″
Setting up a cash drawer

Star Micronics CB-2002FN

Dimensions: 16.14″ x 16.34″ x 4.49″
Region: Europe
Setting up a cash drawer

Label Printers for Product and Shelf Labeling

Label printers are crucial for creating product labels, shelf labels, and other essential retail signage. Retail POS supports these label printers, often using Lightspeed Hub for desktop connectivity.

Zebra ZD421 Series

Device: Desktop
Connection: USB, LAN
Model: ZD4A042-D01M00EZ
Setting up your Zebra label printer

Zebra ZD420 Series

Device: Desktop
Connection: USB, LAN
Model: ZD42042-D01000EZ
Setting up your Zebra label printer

Zebra ZD411 Series

Device: Desktop, iPad
Connection: USB, Bluetooth (iPad)
Models: ZD4A022-D01M00EZ (USB only), ZD4A022-D01W01EZ
Setting up your Zebra label printer

Zebra ZD410 Series

Device: Desktop, iPad
Connection: USB, LAN, Bluetooth (iPad)
Models: ZD41022-D01M00EZ (supported, no longer sold), ZD41022-D0PE00EZ (APAC only), ZD41022-D01000EZ / D01W01EZ, ZD41022-D0E000EZ / D0EW02EZ, ZD41022-D0PE00EZ / D0PW02EZ
Setting up your Zebra label printer

Payment Terminals and Card Swipers for Secure Transactions

Lightspeed Payments and third-party payment processors offer encrypted card readers and payment terminals compatible with their services and Retail POS.

Smart Terminal (WisePOS E)

Device: Desktop, iPad
Connection: Wi-Fi, LAN
Region: Canada, USA
Features: EMV-enabled terminal
Payment Processor: Lightspeed Payments
Setting up the Smart Terminal (WisePOS E) with Lightspeed Payments

WisePad 3

Device: iPad
Connection: Bluetooth
Region: USA
Features: EMV-enabled terminal
Payment Processor: Lightspeed Payments
Setting up the WisePad 3 with Lightspeed Payments

Mobile Tap v2

Device: iPad
Connection: Bluetooth
Region: USA
Features: EMV-enabled terminal
Payment Processor: Lightspeed Payments
Setting up the Mobile Tap v2 with Lightspeed Payments

Verifone MX-925

Device: Desktop, iPad
Connection: LAN
Region: USA
Features: EMV-enabled terminal
Payment Processor: Cayan
Setting up payment processing with Cayan’s MX915/MX925

Verifone e285

Device: Desktop
Connection: Wi-Fi
Region: USA
Features: EMV-enabled terminal
Payment Processor: Cayan
Setting up payment processing with Cayan’s Verifone e285 terminal

Yomani Terminal

Device: Desktop, iPad
Connection: W/LAN
Region: Australia, Netherlands, Belgium
Features: EMV-enabled terminal
Payment Processors: Tyro (Australia), Worldline
Setting up payment processing with Tyro’s Yomani terminal

Yoximo Terminal

Device: Desktop, iPad
Connection: W/LAN
Region: Australia, Netherlands, Belgium
Features: EMV-enabled terminal
Payment Processors: Tyro (Australia), Worldline
Setting up payment processing with Tyro’s Yoximo terminal

Miura M010

Device: iPad
Connection: Bluetooth
Region: UK, Netherlands, Belgium
Features: EMV-enabled terminal
Payment Processors: iZettle, BNP Paribas, Concardis, Barclaycard
Setting up the Miura M010 with iZettle / BNP Paribas / Concardis / Barclaycard

iZettle Reader/ Reader 2

Device: iPad
Connection: Bluetooth
Region: UK, Netherlands
Features: EMV-enabled terminal
Payment Processor: iZettle
Setting up the iZettle Reader / Reader 2

Card Reader/Swiper

Device: Desktop
Connection: USB
Region: USA
Features: Encrypted back-up card reader/ swiper
Payment Processors: Cayan and Mercury Payment Services (provided by processor)
Setting up card readers

Optional Accessories to Enhance Your Retail POS

iPad Stands for Ergonomic and Secure Placement

Lightspeed offers a selection of three stands designed to integrate seamlessly with your iPad or tablet, improving both ergonomics and security at your point of sale:

Lightspeed Stand for iPad: USA, Canada
Lightspeed Stand with Payments: USA
Universal Stand for Tablets: USA, Canada

These stands are designed for stability, featuring a modern aesthetic, a magnetic swivel base, and integrated charging capabilities.

Touchscreen Displays for Faster Transactions

Replacing a traditional monitor with a touchscreen display can significantly speed up transaction processing. Touchscreen input allows associates to quickly navigate and process sales, offering a more efficient alternative to keyboard and mouse interaction. Any touchscreen compatible with your computer’s operating system can be used.

Customer Facing Displays for Enhanced Transparency

Customer Facing Displays (CFD) enhance the customer experience by displaying real-time transaction details on a secondary screen. This secondary display can be connected via the Lightspeed Hub desktop app (recommended) or directly through a web browser without the Hub. Retail POS supports various secondary display setups to suit different retail environments.

Next Steps for Hardware Integration

Setting up Your Zebra Label Printer

Get started with integrating your Zebra label printer for efficient label management.

Learn more

Setting up a Cash Drawer

Learn the steps to set up your cash drawer and ensure secure cash handling within your Retail POS system.